Terms of service

Privacy Policy

Last Updated: September 9, 2026

At DigitalShelf, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our digital products.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information, including:

Information You Provide

Depending on how you interact with our website, we may collect:

Name
Email address
Phone number, if provided
Billing or transaction-related information
Product/order details
Information you provide when contacting customer support
Any other information you voluntarily provide to us

We do not need or intend to collect your complete payment card, UPI, or banking credentials. Payments are processed through third-party payment providers.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Approximate usage information
Referring website or source
Date and time of visits

This information may be collected through cookies, analytics tools, advertising technologies, or similar technologies.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Deliver purchased digital products
Send order confirmations and important purchase-related communications
Respond to customer support requests
Resolve payment or delivery issues
Improve our website, products, and services
Understand how visitors use our website
Prevent fraud, abuse, and unauthorized activity
Maintain website security
Measure advertising and marketing performance
Send promotional communications where permitted by applicable law

3. Payment Information

Payments made through DigitalShelf may be processed by third-party payment gateways.

When you make a payment, your payment information may be handled directly by the applicable payment provider according to its own privacy policy and terms.

DigitalShelf does not intentionally store complete payment card details, banking passwords, or UPI PINs.

4. Digital Product Delivery

To deliver products you purchase from us, we may use your email address and other necessary order information.

Your information may be shared with service providers that help us process orders, deliver digital products, process payments, or provide customer support.

We only share information that is reasonably necessary for these purposes.

5. Cookies and Similar Technologies

DigitalShelf may use cookies and similar technologies to:

Keep the website functioning properly
Remember preferences
Understand website traffic and usage
Improve website performance
Measure marketing and advertising campaigns
Provide relevant advertising where applicable

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Analytics and Advertising

We may use third-party analytics and advertising services to understand website activity and measure the effectiveness of our marketing campaigns.

These services may collect information such as device information, browsing activity, interactions with advertisements, and website usage data through cookies or similar technologies.

Examples may include analytics and advertising platforms such as Google or Meta, depending on the tools we use.

These third parties process information according to their own privacy policies.

7. How We Share Information

We do not sell your personal information as a standalone product.

We may share necessary information with trusted third-party service providers that help us operate DigitalShelf, including:

Payment processors
Digital product delivery providers
Website and hosting providers
Analytics providers
Advertising and marketing platforms
Customer support services
Fraud prevention and security providers

We may also disclose information when reasonably necessary to comply with applicable laws, legal processes, regulations, or valid governmental requests.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our products and services
Maintain transaction and business records
Provide customer support
Resolve disputes
Prevent fraud
Comply with legal, accounting, or regulatory obligations

When information is no longer reasonably required, we may delete or anonymize it where appropriate.

10. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Request information about how your personal information is processed

To make a privacy-related request, contact us using the email address below.

We may need to verify your identity before processing certain requests.

11. Children's Privacy

DigitalShelf is not intentionally designed to collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party service you visit.